Problem Solving Framework in Social Work

Helen Harris Perlman is considered as the originator of the problem-solving framework in social work which has greatly influenced social work thinking. She describes social work process as a progressive transaction between the professional helper and the client, consisting of a series of problem-solving operations which can be summarized as follows: 

1. The facts that constitute and bear upon the problem must be ascertained and grasped (Study);
2. The fact must be thought about, ie., turned over, probed into, and organized in the mind, examined in their relationships to one another, and searched for their significance (Diagnosis);
3. Some choice or decision must be made as an end result of the consideration of the particular facts with the intention of resolving the problem (Treatment).

In social work literature, there are a number of other well-known authors who follow a framework for problem-solving. Among these are the following whose writings are based on the traditional social work methods of casework, group work, and community organization:

Reference:
Lee-Mendoza, T. (2008) Social Welfare and Social Work. Central Book Supply